Self-disruption might be the mother of business success in times of crisis. CEO of professional women’s network Future Women, Helen McCabe is an expert in self-disruption. And thank goodness: when it turned out this year that networking was no longer a thing, she knew it could be her ruin.

But her leadership muscle memory stepped in, and once again she prevailed. The key, she says – and we can’t hear this enough – is listening to clients and never thinking you know better than them. She learned that as Editor-In-Chief of Australian Women’s Weekly where she undertook a profitable overhaul and created controversy with Prime Ministers, brought Oprah and Prince Charles to the interview table, and trusted herself to deliver an important product to 2.5 million Australians every month.

To learn more about Helen’s advice on leading through crisis, listen to the next episode of Heart & Hustle here: